Thursday, 4 December 2014

Your reputation built on the shoulders of your courier: Reasons to stay clear of Yodel.

So Earlier this week I wrote about my recent experiences with a well known tool company, and their customer service. The article is still up - and will likely have an update to it soon, but for know I'll leave it there and move on to todays topic.

It's been said many times that picking a good courier for your deliveries can be the difference between success and failure, after all, If I commit to delivering to you my goods, in a stated time, then I need a courier to do the same.

Many people are accepting of the busy periods around christmas etc. as am I, but it gets a little more upsetting when you charge extra for a quick service, and it doesn't come through.

I will say upfront that I'm more than a little annoyed with the level of service recently "achieved" by the UK based company Yodel. On looking further into it online, it seems I'm not the first, and I'd be interested to hear your experiences with them.

Monday, 1 December 2014

3 solid reasons why not to waste your money on stanley fold-up saw horses.

I think the title says it all, but let me take a little while to elaborate. About two or so years ago, I bought a pair of the stanley folding saw horses. For those who can't be bothered to click the link, they are the ones that fold up and clip together for "light and easy transportation"

In fact for those that don't have time to waste reading all the way to the bottom, here's the three reasons:

  1. The yellow clips break, making the "clip together for transport" worthless.
  2. The plastic leg supports break the first time you unpack it.
  3. Stanley customer service is rubbish.

For those who have a bit more time, read-on.

I don't exactly mistreat my investments in tools, in fact I would say I was completely the opposite end of the spectrum, nearly to the point of OCD. These have been well used over time, and have been very handy indeed. They pack up small, to the point that they basically live in the van stowed under the floor.